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Image search on Google constantly cause tab crash!

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Hello everybody,

since the last two updates Firefox started tab-crashing everytime I enter search terms on Google and then I click on "Images" Previous versions of Firefox had no problems at all.

I'm running Linux-Ubuntu 16.04

For example:

1. I "insert nut M6" in the google search-bar 2. Google shows me mixed image and text contents 3. I click on the "Images" button of Google 4. A collection of images appears for a fraction of a second, but immediately after.... 5. ....boom! Tab crashed message (see attached screenshot)

Any clue? Giulio - Munich/Germany


Name Firefox Version 114.0.2 Build ID 20230619081400 Distribution ID canonical User Agent Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/114.0 OS Linux 4.4.0-210-generic #242-Ubuntu SMP Fri Apr 16 09:57:56 UTC 2021 OS Theme Greybird / Adwaita Application Binary /usr/lib/firefox/firefox

Hello everybody, since the last two updates Firefox started tab-crashing everytime I enter search terms on Google and then I click on "Images" Previous versions of Firefox had no problems at all. I'm running Linux-Ubuntu 16.04 For example: 1. I "insert nut M6" in the google search-bar 2. Google shows me mixed image and text contents 3. I click on the "Images" button of Google 4. A collection of images appears for a fraction of a second, but immediately after.... 5. ....boom! Tab crashed message (see attached screenshot) Any clue? Giulio - Munich/Germany ----------------------------- Name Firefox Version 114.0.2 Build ID 20230619081400 Distribution ID canonical User Agent Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/114.0 OS Linux 4.4.0-210-generic #242-Ubuntu SMP Fri Apr 16 09:57:56 UTC 2021 OS Theme Greybird / Adwaita Application Binary /usr/lib/firefox/firefox
Attached screenshots

Chosen solution

Problem solved with the last update of Firefox (i.e. from 114.0.2 -> 115.0). I have received the new version of Firefox today by the automatic update mechanism of Ubuntu 16.

Now switching to the "Image" results of a Google search does not causes any "tab crash" anymore. Everything seems to work fine now.

Read this answer in context 👍 0

All Replies (5)

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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Here the 5 most recent report IDs that I have submitted few seconds ago:

bp-2e238728-5c03-4941-9141-8afa00230626 bp-03e91382-e495-498a-b1aa-1c3d30230626 bp-b06aa2fe-278a-421d-b5e3-1a07f0230626 bp-c7442ba8-8180-41b9-a111-9df360230626 bp-0cfabb63-e3fd-41c4-b17c-817bc0230626

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Try downloading Firefox from Mozilla, run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

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I don't have that issue on my distro version. see screenshot Do you have the same issue under a different user account?


Operating System: openSUSE Tumbleweed 20230622 KDE Plasma Version: 5.27.6 KDE Frameworks Version: 5.107.0 Qt Version: 5.15.10 Kernel Version: 6.3.7-1-default (64-bit) Graphics Platform: X11 Processors: 12 × Intel® Core™ i9-8950HK CPU @ 2.90GHz Memory: 31.1 GiB of RAM Graphics Processor: Mesa Intel® UHD Graphics 630 Manufacturer: HP Product Name: HP ZBook 17 G5

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Chosen Solution

Problem solved with the last update of Firefox (i.e. from 114.0.2 -> 115.0). I have received the new version of Firefox today by the automatic update mechanism of Ubuntu 16.

Now switching to the "Image" results of a Google search does not causes any "tab crash" anymore. Everything seems to work fine now.