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FireFox crashes - Crash Report Screen start everytime

  • 5 replies
  • 0 have this problem
  • 26 views
  • Last reply by jonzn4SUSE

anthony91
anthony91
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Computer: Linux Opensuse Firefox up to date

Recent restart created a firefox crash.

THe dialog box appears each time.

Cannot close, cannot open, cannot restart.

The firefox crash report stays on.

Please help.

Attached> [Wed 14 Jun 2023 09:12:18 PM EDT] Crash report submitted successfully Crash ID: bp-bbc1898e-f068-48db-91e8-e4dfd0230615

Several crash reports are in the pending folder.

Thank You Anthony

Computer: Linux Opensuse Firefox up to date Recent restart created a firefox crash. THe dialog box appears each time. Cannot close, cannot open, cannot restart. The firefox crash report stays on. Please help. Attached> [Wed 14 Jun 2023 09:12:18 PM EDT] Crash report submitted successfully Crash ID: bp-bbc1898e-f068-48db-91e8-e4dfd0230615 Several crash reports are in the pending folder. Thank You Anthony

All Replies (5)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Have you used this site before? https://www.opensuse-community.org/ Are you running X11 or Wayland? Can you post the same data below from info center?

Operating System: openSUSE Tumbleweed 20230610 KDE Plasma Version: 5.27.5 KDE Frameworks Version: 5.106.0 Qt Version: 5.15.9 Kernel Version: 6.3.6-1-default (64-bit) Graphics Platform: X11 Processors: 8 × Intel® Xeon® CPU E3-1535M v6 @ 3.10GHz Memory: 62.2 GiB of RAM Graphics Processor: Mesa Intel® HD Graphics P630 Manufacturer: HP Product Name: HP ZBook 17 G4

jonzn4SUSE
jonzn4SUSE
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Also try downloading Firefox from Mozilla, run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

anthony91
anthony91 Question owner
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Hi, Please help. The information below is the information i can provide. I am a beginner so please have patience.

I found the file and was able to run firefox. Please help me fix my installed firefox and load my profile and recent history. The installed program crashes.

Architecture: x86_64 

 CPU op-mode(s):       32-bit, 64-bit
 Address sizes:        36 bits physical, 48 bits virtual

uname - a Linux localhost.localdomain 6.3.7-1-default #1 SMP PREEMPT_DYNAMIC Mon Jun 12 05:01:32 UTC 2023 (b5f9ff5) x86_64 x86_64 x86_64 GNU/Linux

cat /etc/os-release NAME="openSUSE Tumbleweed"

  1. VERSION="20230613"

ID="opensuse-tumbleweed" ID_LIKE="opensuse suse" VERSION_ID="20230613"

anthony91
anthony91 Question owner
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FYI

https://forums.opensuse.org/t/avoid-updating-firefox-to-versions-114-0-and-114-0-1-in-tumbleweed/166872

There is a bug in firefox according to the OpenSuse Forums.

I guess I will wait for the updated version, I am not sure how to revert back to VER114.

And i do not know how to restore my history and profile

Thanks

jonzn4SUSE
jonzn4SUSE
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Interesting... I have no issues with it. From the menu, you can search for info center to see system info. see screenshot Go to this site -->> https://www.opensuse-community.org/ and install codecs for the desktop you're using.