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pages hang up

  • 3 replies
  • 0 have this problem
  • 5 views
  • Last reply by jonzn4SUSE

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I am encountering situations where a page comes up but never populates with data. Here's an example. I have two factor authentication with Schwab.com. I enter the useriid ad password and click Login. The page to enter the code comes up and header and footer are displayed. However the rest of the page is not displayed. Instead the little circle of dots just goes round and round. The bottom line is I can't long into Schwab with Firefox. This happens both on Windows and Mac. I need to use a different browser. Why does Firefox fail to load the page? Is there anything I can do to fix this?

I am encountering situations where a page comes up but never populates with data. Here's an example. I have two factor authentication with Schwab.com. I enter the useriid ad password and click Login. The page to enter the code comes up and header and footer are displayed. However the rest of the page is not displayed. Instead the little circle of dots just goes round and round. The bottom line is I can't long into Schwab with Firefox. This happens both on Windows and Mac. I need to use a different browser. Why does Firefox fail to load the page? Is there anything I can do to fix this?

All Replies (3)

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You will have to look at the status bar down in the bottom left corner of the browser to see what's stopping the process. It should say waiting for something. Without a login, it will be hard to replicate your issue.

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There is nothing showing in the lower left corner.

I'm wondering if VPN is preventing the page from being fully displayed.

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You should test and find out.