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lost book marks.

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  • Last reply by Paul

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I just got a new laptop and i installed fire fox and tried to sign in. i had to change the password because it kept saying it was wrong. when i finally log in none of my bookmarks or settings are there like they should be. all of that stuff has carried over before but i dont know why it hasnt this time.

I just got a new laptop and i installed fire fox and tried to sign in. i had to change the password because it kept saying it was wrong. when i finally log in none of my bookmarks or settings are there like they should be. all of that stuff has carried over before but i dont know why it hasnt this time.

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Hi

When you changed your Firefox Account password, you cleared the data being synced between devices.

Do you still have the data on the second device Firefox Sync was connected to?