Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird crash

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by gp

more options

Respected,

can you please help me use Thunderbird, until recently, i was able to use the Mail client program Mozilla Thunderbird, which we had on my computer before. Since October 7, Thunderbird cannot synchronize messages - the message, login to server outlook.office 365.com with username....failed. Has something changed in the settings and how can we use Thunderbird again? Sending a picture of the problem in attachment.

Thank you in advance,

Best regards,

Tanja Stevic

Respected, can you please help me use Thunderbird, until recently, i was able to use the Mail client program Mozilla Thunderbird, which we had on my computer before. Since October 7, Thunderbird cannot synchronize messages - the message, login to server outlook.office 365.com with username....failed. Has something changed in the settings and how can we use Thunderbird again? Sending a picture of the problem in attachment. Thank you in advance, Best regards, Tanja Stevic
Attached screenshots

All Replies (2)

more options

The issue is not  ; Office365 has been going through a transition this year and settings may have changed for you. I am not skilled at Offic365, but I saw this other post that seems similar to what you are experiencing: https://support.mozilla.org/en-US/questions/1385304

more options

Hello

note that if you have trouble with OAuth2, you can also create an 'app password' in the provider's configuration. In this case you keep using standard authentication with Thunderbird, but it's a different password than your provider account password.