Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can not receive or send email.

  • No replies
  • 0 have this problem
  • 7 views
beatriz4
beatriz4
more options

TB tells me it can not find the settings of my account. This is the message I get when I try to send an email. And I am not receiving emails either.

"Send Error Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.ledesmastudio.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."

I have gone to my account to look at it and everything suppose to be correct.

?????.... Advise please! Thank you much, Beatriz

TB tells me it can not find the settings of my account. This is the message I get when I try to send an email. And I am not receiving emails either. "Send Error Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.ledesmastudio.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." I have gone to my account to look at it and everything suppose to be correct. ?????.... Advise please! Thank you much, Beatriz