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"Get Messages" button does nothing on POP3 account

  • 1 reply
  • 0 have this problem
  • 8 views
  • Last reply by Wayne Mery

fndecker
fndecker
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New computer. Old one on Win 10 running 32bit, new one on Win 11 running 64bit. Both versionf 102.1.2. Old machine working perfectly. New machine does nothing at all when clicking "get messages" on a POP3 account. A different IMAP account works fine. I tried going through every screen with both machines next to each other and every setting I can find it identical. Password is correct. Right now, I think the mail server blocked me for too many attempts, but I see the "xxx@mochamail.com: Connected to mochamail.com..." at the bottom left of the working machine, see it try something, and then get "connection to server mail.mochamail.com was reset". I expect this until they unblock me. But the new machine does nothing. When I run the debug error console I see the attached log whenever I click the get messages button. The line of code in that file is this, but line 20 actually falls on the space after the var function. In any case, I imagine the solution is easier than I am making it.

var { Pop3Authenticator } = ChromeUtils.import( 

 "resource:///modules/MailAuthenticator.jsm"

);

/** 

* A structure to represent a response received from the server. A response can
* be a single status line of a multi-line data block.
* @typedef {Object} Pop3Response
* @property {boolean} success - True for a positive status indicator ("+OK","+").
* @property {string} status - The status indicator, can be "+OK", "-ERR" or "+".
* @property {string} statusText - The status line of the response excluding the
*   status indicator.
* @property {string} data - The part of a multi-line data block excluding the
*   status line.

NOTE: I tried to use the set logging I see on the internet with "set NSPR_LOG_MODULES=POP3:5,SMTP:5,IMAP:5" (I tried :4 and :5) and all I get is 4 empty files on my desktop

New computer. Old one on Win 10 running 32bit, new one on Win 11 running 64bit. Both versionf 102.1.2. Old machine working perfectly. New machine does nothing at all when clicking "get messages" on a POP3 account. A different IMAP account works fine. I tried going through every screen with both machines next to each other and every setting I can find it identical. Password is correct. Right now, I think the mail server blocked me for too many attempts, but I see the "xxx@mochamail.com: Connected to mochamail.com..." at the bottom left of the working machine, see it try something, and then get "connection to server mail.mochamail.com was reset". I expect this until they unblock me. But the new machine does nothing. When I run the debug error console I see the attached log whenever I click the get messages button. The line of code in that file is this, but line 20 actually falls on the space after the var function. In any case, I imagine the solution is easier than I am making it. var { Pop3Authenticator } = ChromeUtils.import( "resource:///modules/MailAuthenticator.jsm" ); /** * A structure to represent a response received from the server. A response can * be a single status line of a multi-line data block. * @typedef {Object} Pop3Response * @property {boolean} success - True for a positive status indicator ("+OK","+"). * @property {string} status - The status indicator, can be "+OK", "-ERR" or "+". * @property {string} statusText - The status line of the response excluding the * status indicator. * @property {string} data - The part of a multi-line data block excluding the * status line. NOTE: I tried to use the set logging I see on the internet with "set NSPR_LOG_MODULES=POP3:5,SMTP:5,IMAP:5" (I tried :4 and :5) and all I get is 4 empty files on my desktop
Attached screenshots

Modified by fndecker

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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There are a number of issues currently with pop. One off the top of my head is if a network error occurs then it will stop getting mail until you restart. But it sounds like your are seeing something else.

Pop logging has changed in version 102.

  1. Open Settings
  2. open the Config Editor
  3. set mailnews.smtp.loglevel to All
  4. Tools > Developer Tools > Error Console
  5. clear any existing logs
  6. send a mail
  7. debug logs should show up in the Console tab
  8. copy/paste the logs here