Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

BBC News website videos not functioning

  • 2 replies
  • 0 have this problem
  • 35 views
  • Last reply by jonzn4SUSE

more options

Using Firefox 103.0 on a Mac running Monterey. Since updating to FF 100.0 or possibly 101.0, the BBC News website's videos won't play. I've tried turniing off all privacy/security add-ons and settings but still nothing. Just a grey rectangle with the BBC logo in it (see screenshot).

Safari can play them though. Any ideas?

Using Firefox 103.0 on a Mac running Monterey. Since updating to FF 100.0 or possibly 101.0, the BBC News website's videos won't play. I've tried turniing off all privacy/security add-ons and settings but still nothing. Just a grey rectangle with the BBC logo in it (see screenshot). Safari can play them though. Any ideas?
Attached screenshots

Chosen solution

Okay, so egg on face. While typing the above message, FF downloaded the 103.0.2 update. Now BBC News videos are playing fine. Coincidence? Well, yes. ;0)

Thanks anyway.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Okay, so egg on face. While typing the above message, FF downloaded the 103.0.2 update. Now BBC News videos are playing fine. Coincidence? Well, yes. ;0)

Thanks anyway.

more options

Mark it as resolved and have a nice day.