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after update to v102.0 no folders or accounts display

  • 2 replies
  • 3 have this problem
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  • Last reply by Wayne Mery

chuck.stein
chuck.stein
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I just updated to v103.0 and no folders or accounts display. Just blank GUI but with menus and toolbar. Under "Get Messages" dropdown I see my two account names but nothing displays in GUI. I tried Troubleshoot mode and I get the same thing. Yikes, this is horrifying. Tools->Settings and Account Settings does nothing, no display.

I just updated to v103.0 and no folders or accounts display. Just blank GUI but with menus and toolbar. Under "Get Messages" dropdown I see my two account names but nothing displays in GUI. I tried Troubleshoot mode and I get the same thing. Yikes, this is horrifying. Tools->Settings and Account Settings does nothing, no display.

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chuck.stein
chuck.stein Question owner
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I have my old files and can rollback Thunderbird to an old version then replace the Thunderbird folders in Local and Roaming which should run. But I am dubious about updating to 103 again because I just did all this and got the blank GUI.

Modified by chuck.stein

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Do you still see this issue when using version 102.2.0 and Thunderbird started in troubleshooting mode https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird ?