Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla Thunderbird log-in error

  • No replies
  • 1 has this problem
  • 9 views
more options

Good morning, I am having problems logging in to thunderbird, I have had this account for at least 7 years, and now, I am unable to log in, the system states that either the password, user id, or what have you is not valid; I have not been able to receive mail since late 2021; I removed my account, less data went to reinstall the app, my inbox is gone, I have no mail, though I see the mail in folders; please help me to rectify this matter. Thank you. Monalisa

Good morning, I am having problems logging in to thunderbird, I have had this account for at least 7 years, and now, I am unable to log in, the system states that either the password, user id, or what have you is not valid; I have not been able to receive mail since late 2021; I removed my account, less data went to reinstall the app, my inbox is gone, I have no mail, though I see the mail in folders; please help me to rectify this matter. Thank you. Monalisa