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Installing Firefox on new computer

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  • 1 has this problem
  • 355 views
  • Last reply by heirloon55

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We just bought a new HP computer with Windows 11 and I'm trying to install Firefox. I d/l the file from the Mozilla website, clicked on the file that d/l and the installation begins. The installation progresses until the bar indicates it's over 1/2 way done. Then all of a sudden the screen changes to show a blank tab name and the file area says something about a Google search. What am I supposed to do with this page since I don't know what I'm supposed to search for. I don't see a way to get back to the installation page. I just want to install Firefox so why all this runaround without an installation?

We just bought a new HP computer with Windows 11 and I'm trying to install Firefox. I d/l the file from the Mozilla website, clicked on the file that d/l and the installation begins. The installation progresses until the bar indicates it's over 1/2 way done. Then all of a sudden the screen changes to show a blank tab name and the file area says something about a Google search. What am I supposed to do with this page since I don't know what I'm supposed to search for. I don't see a way to get back to the installation page. I just want to install Firefox so why all this runaround without an installation?

Chosen solution

Thanks for all the help. I may have stumbled onto something. I started with the 3 lines on the far right and answered the suggestion, etc. It looks like I have Firefox installed. To answer James' question - I d/l what I believe was the full setup. I believe this fixes things. Thanks.

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Hello, try Install from the Microsoft Store Installing Firefox from the Microsoft store requires Windows 10 or Windows 11. 1. Click on the Windows icon located on the taskbar. 2. Type Microsoft Store. 3. Select the Microsoft Store from the results. This will take you to the Microsoft app store. 4. Type Firefox in the search bar and press Enter. 5. Select "Mozilla Firefox" from the applications available. 6. Click Get to start the installation process.

More information about the installation of Firefox in the following article: How to install Firefox on Windows

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Did you install with a small online stub installer or the full offline setup?

Try the full setup for Windows from https://www.mozilla.org/firefox/all/#product-desktop-release

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Chosen Solution

Thanks for all the help. I may have stumbled onto something. I started with the 3 lines on the far right and answered the suggestion, etc. It looks like I have Firefox installed. To answer James' question - I d/l what I believe was the full setup. I believe this fixes things. Thanks.