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Firefox down load wiped out my data

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by James

michelandbarbara
michelandbarbara
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I have an old IMac OSX Version 10.9.5. I was happy with Firefox. BUT I got a notice to get to new Firefox so I clicked it. Without warning the down load completely whipped out my old Firefox only then said my Mac was too old. I lost all of my Firefox data. Is there anyway to get any of it back -like dozens of password? HELP!

I DON"T HAVE FIREFOX - the new FIREFOX download whipped it out!

I have an old IMac OSX Version 10.9.5. I was happy with Firefox. BUT I got a notice to get to new Firefox so I clicked it. Without warning the down load completely whipped out my old Firefox only then said my Mac was too old. I lost all of my Firefox data. Is there anyway to get any of it back -like dozens of password? HELP! I DON"T HAVE FIREFOX - the new FIREFOX download whipped it out!

All Replies (2)

-elison-
-elison-
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Hello! Do you use Firefox Sync?

Also, when you: Open a New Tab>Type about:profiles in the address bar> Do you see more than one profile?

James
James
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michelandbarbara said
I have an old IMac OSX Version 10.9.5.

Firefox since Fx 79.0 and later including the current Fx 98 and Fx 91 ESR requires Mac OS X 10.12 (ten.twelve) at minimum.

Besides updating your OS to Mac OS X 10.12 (ten.twelve) or later, the most current Firefox version you can install on mac OS 10.9.5 is Fx 78.15.0 ESR though it is EOL with no more updates.

https://support.mozilla.org/en-US/kb/firefox-mac-osx-users-esr

https://www.mozilla.org/firefox/78.0/system-requirements/ https://www.mozilla.org/firefox/79.0/system-requirements/ https://www.mozilla.org/firefox/98.0/system-requirements/

In case you ever need the Firefox 78.15.0esr file. https://archive.mozilla.org/pub/firefox/releases/78.15.0esr/mac/en-US/ other locales at https://archive.mozilla.org/pub/firefox/releases/78.15.0esr/mac/