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Why are there 2 folders - "Junk" and "Junk Mail"?

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  • 1 has this problem
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  • Last reply by Jim

Jim
Jim
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I have Thunderbird Beta (97.0b3) using with Windows 10 at current patch levels.

Why are there 2 folders - "Junk" and "Junk Mail"? I have 3 email accounts I use with Thunderbird and each of these has the 2 folders. Can I delete on of them?

What is the purpose of the "Junk" folder versus the "Spam" folder?

I have Thunderbird Beta (97.0b3) using with Windows 10 at current patch levels. Why are there 2 folders - "Junk" and "Junk Mail"? I have 3 email accounts I use with Thunderbird and each of these has the 2 folders. Can I delete on of them? What is the purpose of the "Junk" folder versus the "Spam" folder?

Chosen solution

'Junk' is the term used by TB if Junk Controls are enabled for the account. 'Junk Mail', 'Spam', 'Bulk Mail' and also 'Junk' are used by various providers and work with their spam controls. So, what you see depends on the account settings and whether you subscribe to the provider's folder.

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

'Junk' is the term used by TB if Junk Controls are enabled for the account. 'Junk Mail', 'Spam', 'Bulk Mail' and also 'Junk' are used by various providers and work with their spam controls. So, what you see depends on the account settings and whether you subscribe to the provider's folder.

Jim
Jim Question owner
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Great answer - hind sight - I wish there were standards in email land and the providers.