To whom it may concern, To assert in no uncertain terms that I would like to regain access to my primary account for Firefox sync your article claims that it is not possible to reset to factory authentication if you have forgotten the master keys however you claim this is because I cannot verify who I am nor my ownership however there are third-party apps that are approved by governments for this sort of thing so may I ask why this has not been implemented into a Firefox is login system as an identification digital fingerprint process so that we can regain access to accounts this is inexcusable you’ve been around long enough to implement a system like this you’ve been around since early 70s I will leave so Excuse me for being Blunt but you are developers and volunteers there are certain laws within the UK where I am from that dictate that I am entitled to my data my email address is my first and last name for my primary account Dominic Howatson add the email domain.com so how can I not verify ownership when my email is first and last and I have given my copy of my British passport to your privacy team to be forwarded on to you so that you can unlock my account GDPR dictates that as long as I can verify who I am which I have done I have the right to access my account beyond reasonable doubt how dare you say I can’t verify ownership when my email address is my first and last which is on my ID along with my middle name so how can you not associate my first and last which is also my email with my account it doesn’t make sense I’ve sent you a copy of my British passport via the Privacy teams email address I respectfully ask that you follow GDPR and respect my right to erasure if I cannot have access to my account via giving you my passport via the privacy team at Mozilla once again it is my legal right under GDPR to be able to access my account as I have verified my ID with your privacy team