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Cannot edit password field on Bank of America Login Screen

  • 1 reply
  • 1 has this problem
  • 22 views
  • Last reply by FredMcD

Brian
Brian
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I can login to my online banking with Bank of America when using Google Chrome just fine. However, when I try to login using Firefox, the password field will not let me type into it; when clicking on the field, no cursor appears and I cannot type/enter anything into the field in order to login. The username field works as expected. I am hoping to find a solution to this so I can eventually ditch Chrome and become a full time Firefox user.

I am using Windows 11 Home.

I can login to my online banking with Bank of America when using Google Chrome just fine. However, when I try to login using Firefox, the password field will not let me type into it; when clicking on the field, no cursor appears and I cannot type/enter anything into the field in order to login. The username field works as expected. I am hoping to find a solution to this so I can eventually ditch Chrome and become a full time Firefox user. I am using Windows 11 Home.
Attached screenshots

All Replies (1)

FredMcD
FredMcD
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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


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