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NO longin box on website I subscribe to

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

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I subscribe to a publication called Nikkei Asia. Their site is asia.nikkei.com.

I get regular e-mails from them with headlines. If I click on these to 'READ MORE' I cannot because the login box doesn't appear.

To access the content of the publication I have to log in, using the login box that appears on the first page of the site. BUT using Firefox, which is my regular, default browser NO login box appears.

If I use another browser (e.g. Safari) the login box appears automatically.

So what's the problem. This is an important news site for me so if I can't solve this, I will probably switch my default browser to Safari.

Any idea what's wrong?

I subscribe to a publication called Nikkei Asia. Their site is asia.nikkei.com. I get regular e-mails from them with headlines. If I click on these to 'READ MORE' I cannot because the login box doesn't appear. To access the content of the publication I have to log in, using the login box that appears on the first page of the site. BUT using Firefox, which is my regular, default browser NO login box appears. If I use another browser (e.g. Safari) the login box appears automatically. So what's the problem. This is an important news site for me so if I can't solve this, I will probably switch my default browser to Safari. Any idea what's wrong?

All Replies (1)

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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


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