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No email gets to the Inbox. Everthing goes to the Trash bin.

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  • Last reply by AgnesRM

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Right click the T-Bird Inbox (Properties), you get: # of Messages: 0 Size on Disk: 0. Every email goes to the Trash bin. With 0 size, it appears that nothing can be loaded here. My Trash bin shows # of messages: 2 Size on Disk: 175KB. This must be arbitrary because the 2 files are 38.2KB & 40.3KB.= 78.5KB. Is it possible to enter xxxKB to the Inbox Size on Disk, or where does this KB size come from?

Thanks, Jim

Right click the T-Bird Inbox (Properties), you get: # of Messages: 0 Size on Disk: 0. Every email goes to the Trash bin. With 0 size, it appears that nothing can be loaded here. My Trash bin shows # of messages: 2 Size on Disk: 175KB. This must be arbitrary because the 2 files are 38.2KB & 40.3KB.= 78.5KB. Is it possible to enter xxxKB to the Inbox Size on Disk, or where does this KB size come from? Thanks, Jim

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