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Question about email password storing in Thunderbird.

  • 3 replies
  • 1 has this problem
  • 29 views
  • Last reply by Matt

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I am running Windows 10 64 bit. I am trying to upgrade and migrate from an older version of Thunderbird to 91.3.0 64 bit. I have gotten all my emails across via the profiles directory. I have gotten my address book across successfully too. I have gotten the required IMAP and SMTP settings in, stored and working.

-I cannot get thunderbird to remember my email password. Every time I load thunderbird, it asks me again, and every time it checks for email, or every time I click (get email).

The next problem is that the (options) menu is nowhere to be found. I can't get into security to try and edit or add a password object.

This seems to be a fairly common problem, but I can't find any solutions that actually work.

How do I get the latest version of Windows Thunderbird to store and remember my email server password, so that I don't have to keep typing it in, and don't ever have to, again?

I am running Windows 10 64 bit. I am trying to upgrade and migrate from an older version of Thunderbird to 91.3.0 64 bit. I have gotten all my emails across via the profiles directory. I have gotten my address book across successfully too. I have gotten the required IMAP and SMTP settings in, stored and working. -I cannot get thunderbird to remember my email password. Every time I load thunderbird, it asks me again, and every time it checks for email, or every time I click (get email). The next problem is that the (options) menu is nowhere to be found. I can't get into security to try and edit or add a password object. This seems to be a fairly common problem, but I can't find any solutions that actually work. How do I get the latest version of Windows Thunderbird to store and remember my email server password, so that I don't have to keep typing it in, and don't ever have to, again?

Chosen solution

I have found that if I use 64 bit Windows Thunderbird version 78.14.0, I have no password problem, I have the options menu, I can go the Security, then password area, and I can view and edit my password.

Oddly enough, the very latest version of Thunderbird does not include all of these things together. However if I do an update, it now retains my accurate settings. The latest version, via download and not the internal updating link, doesn't have an edit password settings area, or an options area. It doesn't have any compatible plugins that will do the job either. Maybe this should be looked at!

No more assistance required, I have found a solution myself!  :)

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I don't have the option to create an original account manually, I have to edit (update) an existing one, in order to migrate fully and successfully from my older version of thunderbird.

How do I get it to remember my password, given that Security won't let me create or edit a new password object?

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Chosen Solution

I have found that if I use 64 bit Windows Thunderbird version 78.14.0, I have no password problem, I have the options menu, I can go the Security, then password area, and I can view and edit my password.

Oddly enough, the very latest version of Thunderbird does not include all of these things together. However if I do an update, it now retains my accurate settings. The latest version, via download and not the internal updating link, doesn't have an edit password settings area, or an options area. It doesn't have any compatible plugins that will do the job either. Maybe this should be looked at!

No more assistance required, I have found a solution myself!  :)

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lets start with the options menu is not the preferences menu.

But of course the question must be is it forgetting, or coming to you for a new password because the one it has is not working.

Have a look in the password manager at what passwords are stored before you fall on the "it is not remembering" it probably is remembering but something else is causing a connection failure.

Common issues are;

  • usage of a proxy. Many providers just disconnect because oyu are not where you said you were, or re not using an IP address they issued.
  • A software firewall, often a part of the malware/internet security/anti virus product which is refusing Thunderbird access to the internet.