Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to clear adaptive junk mail log

more options

Clicking the "Clear Log" button has no effect. Using 91.2.1 on Windows 10. Some of the emails logged there are from way back in 2016, yet I cannot get rid of them.

Bill

Clicking the "Clear Log" button has no effect. Using 91.2.1 on Windows 10. Some of the emails logged there are from way back in 2016, yet I cannot get rid of them. Bill

Chosen solution

The Clear Log button doesn't work, but I can clear it by selecting everything in the log and hitting Delete. The next time I view the log, it's empty.

Read this answer in context 👍 0

All Replies (2)

more options

I have the same problem with 91.3.2 on Windows 10. It started during the past week. My Thunderbird is on the release update channel. Bill

more options

Chosen Solution

The Clear Log button doesn't work, but I can clear it by selecting everything in the log and hitting Delete. The next time I view the log, it's empty.