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Thunderbird Is Constantly Downloading Outlook and and Gmail (imap accounts) in a never ending loop

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  • Last reply by Matt

Greg
Greg
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For the past few weeks I've noticed that Thunderbird is constantly (24 hours a day/7 days a week) downloading my imap account emails. It never appears to sync and only pauses if I view an email then after a brief period it continues again.

It appears to revert back to downloading the first message and because there are thousands of messages it never ceases.

I have unsuccessfully attempted to reinstall these accounts but when I do the software will not comply saying that the username, password or configuration is wrong.

I also installed Thunderbird on an old laptop just to see if it worked with a brand new install and that was fine.

Unfortunately, whilst I did attempt to do the same thing on my main pc I came across many issues and had to revert back to a saved profile to prevent loss of all my emails.

Please can someone help me?

For the past few weeks I've noticed that Thunderbird is constantly (24 hours a day/7 days a week) downloading my imap account emails. It never appears to sync and only pauses if I view an email then after a brief period it continues again. It appears to revert back to downloading the first message and because there are thousands of messages it never ceases. I have unsuccessfully attempted to reinstall these accounts but when I do the software will not comply saying that the username, password or configuration is wrong. I also installed Thunderbird on an old laptop just to see if it worked with a brand new install and that was fine. Unfortunately, whilst I did attempt to do the same thing on my main pc I came across many issues and had to revert back to a saved profile to prevent loss of all my emails. Please can someone help me?

All Replies (1)

Matt
Matt
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  • Top 10 Contributor
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in preferences, search for virus.

Make sure the allow anti virus clients to quarantine is turned off (no check mark) and see if that helps.