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Hotmail messages Cause Thunderbird to Crash @ nsMsgLineStreamBuffer::ReadNextLine

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Wayne Mery

Greg
Greg
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G'day I use thunderbird to retrieve and store my hotmail email messages and have done so for nearly 10 years without a problem. Current release is 94.0b3 (64-bit). Over the last week I have noticed that when i go to select a message the images that usually are part of the email are not showing and after a short delay the whole program crashes. This has never happened before and I cannot explain it. Below is a copy of the crash reporter

AdapterDeviceID: 0x1cb3 AdapterDriverVersion: 27.21.14.6647 AdapterSubsysID: 11be10de AdapterVendorID: 0x10de Add-ons: FolderPaneSwitcher%40kamens.us:3.1.0,marcoagpinto%40mail.telepac.pt:3.0.1,google%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,default-theme%40mozilla.org:1.3,chambers-en-GB%40search.mozilla.org:1.0 AvailablePageFile: 23958806528 AvailablePhysicalMemory: 7442116608 AvailableVirtualMemory: 138530859204608 BlockedDllList: BuildID: 20211014184052 CPUMicrocodeVersion: 0x1f ContentSandboxCapable: 1 ContentSandboxLevel: 1 ContentSandboxWin32kState: Win32k Lockdown disabled -- Preference not set CrashTime: 1634610787 DOMIPCEnabled: 1 GPUProcessLaunchCount: 1 GPUProcessStatus: Running InstallTime: 1634533326 LauncherProcessState: 2 ModuleSignatureInfo: {"Microsoft Corporation":["VCRUNTIME140.dll","msvcp140.dll"],"Microsoft Windows":["OneCoreUAPCommonProxyStub.dll","GdiPlus.dll","webauthn.dll","edputil.dll","wsock32.dll","cscapi.dll","MrmCoreR.dll","Windows.StateRepositoryPS.dll","comctl32.dll","iertutil.dll","srvcli.dll","urlmon.dll","windows.staterepositorycore.dll","dsreg.dll","FWPUCLNT.DLL","msimg32.dll","rasadhlp.dll","dbgcore.dll","npmproxy.dll","winhttp.dll","dbghelp.dll","twinapi.appcore.dll","version.dll","MMDevAPI.dll","AudioSes.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","winnsi.dll","avrt.dll","nlaapi.dll","CoreUIComponents.dll","d3d11.dll","CoreMessaging.dll","dcomp.dll","apphelp.dll","wtsapi32.dll","wshbth.dll","wscapi.dll","WinTypes.dll","netprofm.dll","propsys.dll","policymanager.dll","WindowsCodecs.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","ntmarta.dll","winsta.dll","rsaenh.dll","msvcp110_win.dll","umpdc.dll","IPHLPAPI.DLL","netutils.dll","dnsapi.dll","powrprof.dll","mswsock.dll","CRYPTBASE.DLL","cryptsp.dll","wldp.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","ucrtbase.dll","crypt32.dll","win32u.dll","cfgmgr32.dll","KERNELBASE.dll","msvcp_win.dll","gdi32full.dll","wintrust.dll","bcrypt.dll","bcryptPrimitives.dll","oleaut32.dll","SHCore.dll","nsi.dll","combase.dll","shlwapi.dll","gdi32.dll","psapi.dll","clbcatq.dll","rpcrt4.dll","imagehlp.dll","msvcrt.dll","advapi32.dll","imm32.dll","kernel32.dll","setupapi.dll","ole32.dll","msctf.dll","ws2_32.dll","shell32.dll","user32.dll","sechost.dll","ntdll.dll","TaskFlowDataEngine.dll","explorerframe.dll","twinapi.dll","dataexchange.dll","cdp.dll","OneCoreCommonProxyStub.dll","thumbcache.dll","directmanipulation.dll","Windows.Globalization.dll","DWrite.dll","ntshrui.dll","Bcp47Langs.dll","NapiNSP.dll","pnrpnsp.dll","winrnr.dll","Windows.FileExplorer.Common.dll","InputHost.dll","Windows.UI.dll","BCP47mrm.dll","linkinfo.dll","mscms.dll","ColorAdapterClient.dll","WindowManagementAPI.dll","textinputframework.dll","winmm.dll","wininet.dll","ondemandconnroutehelper.dll"],"Mozilla Corporation":["libssp-0.dll","libotr.dll","thunderbird.exe","ldap60.dll","lgpllibs.dll","xul.dll","rnp.dll","nss3.dll","mozglue.dll","freebl3.dll","nssckbi.dll","softokn3.dll"]} MozCrashReason: MOZ_RELEASE_ASSERT((run->mRegionsMask[elm] & (1U << bit)) == 0) (Double-free?) Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: beta SafeMode: 0 SecondsSinceLastCrash: 528 StartupCrash: 0 StartupTime: 1634610283 SystemMemoryUsePercentage: 71 TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20211014184052","version":"94.0","vendor":null,"displayVersion":"94.0b3","platformVersion":"94.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":24567,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-AU","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19042,"windowsUBR":1288},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"NVIDIA Quadro P400","vendorID":"0x10de","deviceID":"0x1cb3","subsysID":"11be10de","RAM":2048,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_d71d3f5ea7618cbb\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_d71d3f5ea7618cbb\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_d71d3f5ea7618cbb\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_d71d3f5ea7618cbb\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_d71d3f5ea7618cbb\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_d71d3f5ea7618cbb\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_d71d3f5ea7618cbb\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_d71d3f5ea7618cbb\\nvldumd.dll","driverVendor":null,"driverVersion":"27.21.14.6647","driverDate":"5-13-2021","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Norton AntiVirus"],"antispyware":null,"firewall":["Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":true,"locale":"en-GB","intl":{},"update":{"channel":"beta","enabled":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"AU","widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":4},"launcherProcessState":2,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} TelemetrySessionId: 1c2f1113-fb75-414b-bd80-a9587dde800e ThreadIdNameMapping: 4020:"IPC I/O Parent",56296:"Link Monitor #1",176016:"Socket Thread",64948:"Permission",115088:"Timer",12876:"BackgroundThreadPool #1",109492:"JS Watchdog",122844:"Cache2 I/O",17040:"Cookie",67756:"TaskController #0",99476:"TaskController #1",124684:"TaskController #2",117076:"TaskController #3",86008:"TaskController #4",117380:"TaskController #5",117132:"TaskController #6",127276:"TaskController #7",108688:"IPDL Background",43784:"VsyncIOThread",98608:"IPC Launch",106416:"WindowsVsyncThread",8456:"Compositor",113336:"ImageIO",113320:"StyleThread#1",146112:"StyleThread#0",172212:"StyleThread#2",121664:"StyleThread#3",59484:"StyleThread#4",60428:"StyleThread#5",112584:"ImageBridgeChld",94272:"PlayEventSound",126036:"TRR Background",167424:"Worker Launcher",54076:"HTML5 Parser",108588:"RemoteBackbuffer",110272:"mozStorage #1",123068:"ProcessHangMon",27780:"GMPThread",82988:"RemoteBackbuffer",13428:"RemoteBackbuffer",150876:"RemoteBackbuffer",97328:"RemoteBackbuffer",94188:"RemoteBackbuffer",87188:"QuotaManager IO",73092:"mozStorage #4",8400:"ProxyResolution",110204:"IMAP",121816:"IMAP",49132:"IMAP",57524:"IMAP",59796:"IMAP",40608:"DNS Resolver #1",12376:"DNS Resolver #2",120704:"DNS Resolver #3",66664:"mozStorage #5",90228:"DOM Worker",78080:"mozStorage #6",54380:"mozStorage #7",34864:"IMAP",70964:"IMAP",161284:"IMAP",107988:"IMAP",16424:"IMAP",74112:"IMAP",26480:"StreamTrans #19",100512:"IMAP",105356:"IMAP",64744:"IMAP",106252:"IMAP",40468:"SSL Cert #9",151560:"SSL Cert #10",55724:"StreamTrans #21", Throttleable: 1 TotalPageFile: 103069904896 TotalPhysicalMemory: 25760493568 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 5044.61804 Version: 94.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-GB

This report also contains technical information about the state of the application when it crashed.

G'day I use thunderbird to retrieve and store my hotmail email messages and have done so for nearly 10 years without a problem. Current release is 94.0b3 (64-bit). Over the last week I have noticed that when i go to select a message the images that usually are part of the email are not showing and after a short delay the whole program crashes. This has never happened before and I cannot explain it. Below is a copy of the crash reporter AdapterDeviceID: 0x1cb3 AdapterDriverVersion: 27.21.14.6647 AdapterSubsysID: 11be10de AdapterVendorID: 0x10de Add-ons: FolderPaneSwitcher%40kamens.us:3.1.0,marcoagpinto%40mail.telepac.pt:3.0.1,google%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,default-theme%40mozilla.org:1.3,chambers-en-GB%40search.mozilla.org:1.0 AvailablePageFile: 23958806528 AvailablePhysicalMemory: 7442116608 AvailableVirtualMemory: 138530859204608 BlockedDllList: BuildID: 20211014184052 CPUMicrocodeVersion: 0x1f ContentSandboxCapable: 1 ContentSandboxLevel: 1 ContentSandboxWin32kState: Win32k Lockdown disabled -- Preference not set CrashTime: 1634610787 DOMIPCEnabled: 1 GPUProcessLaunchCount: 1 GPUProcessStatus: Running InstallTime: 1634533326 LauncherProcessState: 2 ModuleSignatureInfo: {"Microsoft Corporation":["VCRUNTIME140.dll","msvcp140.dll"],"Microsoft Windows":["OneCoreUAPCommonProxyStub.dll","GdiPlus.dll","webauthn.dll","edputil.dll","wsock32.dll","cscapi.dll","MrmCoreR.dll","Windows.StateRepositoryPS.dll","comctl32.dll","iertutil.dll","srvcli.dll","urlmon.dll","windows.staterepositorycore.dll","dsreg.dll","FWPUCLNT.DLL","msimg32.dll","rasadhlp.dll","dbgcore.dll","npmproxy.dll","winhttp.dll","dbghelp.dll","twinapi.appcore.dll","version.dll","MMDevAPI.dll","AudioSes.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","winnsi.dll","avrt.dll","nlaapi.dll","CoreUIComponents.dll","d3d11.dll","CoreMessaging.dll","dcomp.dll","apphelp.dll","wtsapi32.dll","wshbth.dll","wscapi.dll","WinTypes.dll","netprofm.dll","propsys.dll","policymanager.dll","WindowsCodecs.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","ntmarta.dll","winsta.dll","rsaenh.dll","msvcp110_win.dll","umpdc.dll","IPHLPAPI.DLL","netutils.dll","dnsapi.dll","powrprof.dll","mswsock.dll","CRYPTBASE.DLL","cryptsp.dll","wldp.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","ucrtbase.dll","crypt32.dll","win32u.dll","cfgmgr32.dll","KERNELBASE.dll","msvcp_win.dll","gdi32full.dll","wintrust.dll","bcrypt.dll","bcryptPrimitives.dll","oleaut32.dll","SHCore.dll","nsi.dll","combase.dll","shlwapi.dll","gdi32.dll","psapi.dll","clbcatq.dll","rpcrt4.dll","imagehlp.dll","msvcrt.dll","advapi32.dll","imm32.dll","kernel32.dll","setupapi.dll","ole32.dll","msctf.dll","ws2_32.dll","shell32.dll","user32.dll","sechost.dll","ntdll.dll","TaskFlowDataEngine.dll","explorerframe.dll","twinapi.dll","dataexchange.dll","cdp.dll","OneCoreCommonProxyStub.dll","thumbcache.dll","directmanipulation.dll","Windows.Globalization.dll","DWrite.dll","ntshrui.dll","Bcp47Langs.dll","NapiNSP.dll","pnrpnsp.dll","winrnr.dll","Windows.FileExplorer.Common.dll","InputHost.dll","Windows.UI.dll","BCP47mrm.dll","linkinfo.dll","mscms.dll","ColorAdapterClient.dll","WindowManagementAPI.dll","textinputframework.dll","winmm.dll","wininet.dll","ondemandconnroutehelper.dll"],"Mozilla Corporation":["libssp-0.dll","libotr.dll","thunderbird.exe","ldap60.dll","lgpllibs.dll","xul.dll","rnp.dll","nss3.dll","mozglue.dll","freebl3.dll","nssckbi.dll","softokn3.dll"]} MozCrashReason: MOZ_RELEASE_ASSERT((run->mRegionsMask[elm] & (1U << bit)) == 0) (Double-free?) Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: beta SafeMode: 0 SecondsSinceLastCrash: 528 StartupCrash: 0 StartupTime: 1634610283 SystemMemoryUsePercentage: 71 TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20211014184052","version":"94.0","vendor":null,"displayVersion":"94.0b3","platformVersion":"94.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":24567,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-AU","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19042,"windowsUBR":1288},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"NVIDIA Quadro P400","vendorID":"0x10de","deviceID":"0x1cb3","subsysID":"11be10de","RAM":2048,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_d71d3f5ea7618cbb\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_d71d3f5ea7618cbb\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_d71d3f5ea7618cbb\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_d71d3f5ea7618cbb\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_d71d3f5ea7618cbb\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_d71d3f5ea7618cbb\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_d71d3f5ea7618cbb\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_d71d3f5ea7618cbb\\nvldumd.dll","driverVendor":null,"driverVersion":"27.21.14.6647","driverDate":"5-13-2021","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Norton AntiVirus"],"antispyware":null,"firewall":["Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":true,"locale":"en-GB","intl":{},"update":{"channel":"beta","enabled":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"AU","widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":4},"launcherProcessState":2,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} TelemetrySessionId: 1c2f1113-fb75-414b-bd80-a9587dde800e ThreadIdNameMapping: 4020:"IPC I/O Parent",56296:"Link Monitor #1",176016:"Socket Thread",64948:"Permission",115088:"Timer",12876:"BackgroundThreadPool #1",109492:"JS Watchdog",122844:"Cache2 I/O",17040:"Cookie",67756:"TaskController #0",99476:"TaskController #1",124684:"TaskController #2",117076:"TaskController #3",86008:"TaskController #4",117380:"TaskController #5",117132:"TaskController #6",127276:"TaskController #7",108688:"IPDL Background",43784:"VsyncIOThread",98608:"IPC Launch",106416:"WindowsVsyncThread",8456:"Compositor",113336:"ImageIO",113320:"StyleThread#1",146112:"StyleThread#0",172212:"StyleThread#2",121664:"StyleThread#3",59484:"StyleThread#4",60428:"StyleThread#5",112584:"ImageBridgeChld",94272:"PlayEventSound",126036:"TRR Background",167424:"Worker Launcher",54076:"HTML5 Parser",108588:"RemoteBackbuffer",110272:"mozStorage #1",123068:"ProcessHangMon",27780:"GMPThread",82988:"RemoteBackbuffer",13428:"RemoteBackbuffer",150876:"RemoteBackbuffer",97328:"RemoteBackbuffer",94188:"RemoteBackbuffer",87188:"QuotaManager IO",73092:"mozStorage #4",8400:"ProxyResolution",110204:"IMAP",121816:"IMAP",49132:"IMAP",57524:"IMAP",59796:"IMAP",40608:"DNS Resolver #1",12376:"DNS Resolver #2",120704:"DNS Resolver #3",66664:"mozStorage #5",90228:"DOM Worker",78080:"mozStorage #6",54380:"mozStorage #7",34864:"IMAP",70964:"IMAP",161284:"IMAP",107988:"IMAP",16424:"IMAP",74112:"IMAP",26480:"StreamTrans #19",100512:"IMAP",105356:"IMAP",64744:"IMAP",106252:"IMAP",40468:"SSL Cert #9",151560:"SSL Cert #10",55724:"StreamTrans #21", Throttleable: 1 TotalPageFile: 103069904896 TotalPhysicalMemory: 25760493568 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 5044.61804 Version: 94.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : a00943d9-9c2e-4633-9b59-0057a3160994 RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a useragent_locale: en-GB This report also contains technical information about the state of the application when it crashed.

Modified by Wayne Mery

All Replies (3)

Matt
Matt
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A crash Id or two would be most helpful.

https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

Greg
Greg Question owner
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bp-feef5f39-ee2b-4bdb-8fc7-7665a0211019 bp-59f70346-8c54-49cd-8ca3-acfc80211019 bp-47a9f0cb-d5a8-4447-9a2a-73e170211019

Wayne Mery
Wayne Mery
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bp-feef5f39-ee2b-4bdb-8fc7-7665a0211019 is @ nsMsgLineStreamBuffer::ReadNextLine, which is https://bugzilla.mozilla.org/show_bug.cgi?id=1581017

No solution yet.