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LOST ALL FOLDERS AND SUB FOLDERS FROM LEFT HAND SIDE OF SCREEN

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by Toad-Hall

ziegekr
ziegekr
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Was reading a mail message and on closing this, the screen no longer displayed the various folders on the left hand side of the screen. What could have caused this and how do I go about recovering the missing folders and heir associated information?

Was reading a mail message and on closing this, the screen no longer displayed the various folders on the left hand side of the screen. What could have caused this and how do I go about recovering the missing folders and heir associated information?

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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It is possible you have closed the 'Folder Pane'. Menu app icon > View > Layout > select 'Folder Pane'

It is also possible to hover mouse pointer over the left edge of Thunderbird window when you see a thicker line appear and the pointer changes to a double head arrow, left click and drag to the right. This can seem a bit tricky as you must drag on the thicker line and not when it is thin because that is just the edge of the window itself.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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If the Folder Pane is visible but no accounts nor folders showing then it is possible you have selected a view (which is like a filter) to display something you have not set up eg: Favourites. So it may appear empty.

Check you have this selected: Menu app icon > View > Folders > All