Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot find servers

  • 1 reply
  • 1 has this problem
  • Last reply by FredMcD

more options

I am running a macmini with MacOS 10.13.6. I downloaded Firefox 93.0. The app will start up, load the urls but cannot access any of the servers. E.g. "We can’t connect to the server at" I connected to your site via another browser and followed instructions to add another profile, reinstall Firefox, and restart in trouble shooting mode. The "terminal" tried to send a crash report but could not because of a problem accessing your server.

At the same time my Mail accounts are all offline and cannot be put back on line.

I am dead in the water, and am using a Windows laptop to read emails. Please help.

Alan O'Connor - ...


Firefox screen contents below:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at

If that address is correct, here are three other things you can try:

Try again later. Check your network connection. If you are connected but behind a firewall, check that Firefox has permission to access the Web.

Modified by James

All Replies (1)

more options


Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.