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Thunderbird won't connect to hotmail account

  • 3 replies
  • 1 has this problem
  • 18 views
  • Last reply by sfhowes

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Thunderbird won't connect to hotmail account

Here is one solution: In your hotmail/outlook account (web) go to settings (the "wheel" right above), click "options" and under Accounts go to POP and IMAP settings. Under POP select that apps and devices may use POP. After having done this everything should work normally.

However, this solution does not work for me. The microsoft page mentions different imap settings than the default settings from thunderbird...both options under manual settings do not work.

Anything else i can try?

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My Hotmail account works with these settings:

outlook.office365.com on 993 (IMAP) or 995 (POP), SSL/TLS, and smtp.office365.com on 587, STARTTLS; authentication = normal password, User Name = email address.

If you have two-step verification on the account, use an app password in TB. Disable a VPN if relevant.

Helpful?

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As I said in my original post, that is not working

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Without knowing the error message you receive, I would suggest running Windows in safe mode with networking to see if startup apps are interfering with the connection.

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