Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird stopped filtering spam

  • 2 replies
  • 1 has this problem
  • 35 views
  • Last reply by Apostoł

Apostoł
Apostoł
more options

Hello, I always had all options set correctly and automatic spam filtering just stopped working without a reason. I reinstalled Thunderbird and it's still the same. The spam emails are coming to my inbox and I need to manually set them as spam to be moved or manually run recognition of spam emails. Is it something on my side or the Thunderbird stopped working correctly?

Thanks, Yan

Hello, I always had all options set correctly and automatic spam filtering just stopped working without a reason. I reinstalled Thunderbird and it's still the same. The spam emails are coming to my inbox and I need to manually set them as spam to be moved or manually run recognition of spam emails. Is it something on my side or the Thunderbird stopped working correctly? Thanks, Yan
Attached screenshots

Chosen solution

does it work if you run Thunderbird in safe mode?

Restart with addons disabled from the help menu.

Read this answer in context 👍 0

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

does it work if you run Thunderbird in safe mode?

Restart with addons disabled from the help menu.

Apostoł
Apostoł Question owner
more options

Ok, it can be because of the Export Import addon, but I'm not sure, I will need to investigate it more...