Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google Keep is Constantly Forcing Page Reload

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

Hello—I use Google Keep for my business notes which I need to constantly update. Within the last month or two I have been getting the following error whenever I start to edit my notes:

"Oops! Something went wrong" "Please click here to reload the page." [Reload Button]

The problem has gotten worse, now it happens almost every time I try to edit. Please help! Thank you so much in advance. Thank you! :)

Hello—I use Google Keep for my business notes which I need to constantly update. Within the last month or two I have been getting the following error whenever I start to edit my notes: "Oops! Something went wrong" "Please click here to reload the page." [Reload Button] The problem has gotten worse, now it happens almost every time I try to edit. Please help! Thank you so much in advance. Thank you! :)

All Replies (2)

more options

Is that the only error message?


Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.

  • rename/remove cookies.sqlite (cookies.sqlite.old) and when present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder with Firefox closed in case cookies.sqlite got corrupted.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.