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Thunderbird 78.11.0 Issues with emails disapearing and changing view after deleting email(s)

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by brawlman

brawlman
brawlman
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Emails shift around and the view/emails update after deleting single/multiple emails, causing the current emails to update and change which emails are shown? I can select one or multiple emails to delete, and once I delete them the view of current emails shuffles around and sometimes it either removes certain emails entirely, and other times just shifts them around. Here's a record-it video to better illustrated and understand if this is a glitch? https://recordit.co/xWVNIsNAX0 Is there a way that mozilla support will answer this, or is this reported elsewhere?

Emails shift around and the view/emails update after deleting single/multiple emails, causing the current emails to update and change which emails are shown? I can select one or multiple emails to delete, and once I delete them the view of current emails shuffles around and sometimes it either removes certain emails entirely, and other times just shifts them around. Here's a record-it video to better illustrated and understand if this is a glitch? https://recordit.co/xWVNIsNAX0 Is there a way that mozilla support will answer this, or is this reported elsewhere?

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Is this occurring in folders with the folder view sett to all?

Could you please do the following?

  1. Open the menu Fx57Menu > Help > Troubleshooting Information, then click Copy text to Clipboard.
  2. Go to https://pastebin.com, paste the info from your Troubleshooting Information page, use the Create New Paste button to create a page containing your info, then copy the resulting URL (address) of the page created.
  3. Open a reply to this post, and paste the link to your troubleshooting information you just copied.
brawlman
brawlman Question owner
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Matt the pastebin.com is a new thing for me; apparently it appears I needed to create an acct in order to share the link. Anyway, yes view is set to "all"; should it be? This is the default setting and noticed after restarting TB in safe mode it did it no longer. Also, if I closed and reopened TB it had no issues for awhile and would come back, so something causing this, but don't know where to start... I'm sure there's something in the syntax and info. withing the pastebin, and thank you in advance for your help! https://pastebin.com/kxCHY1TU

brawlman
brawlman Question owner
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Matt?