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down grade to v68 and rstore all my emails and addresses list

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  • 1 has this problem
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  • Last reply by christ1

Wolfgang
Wolfgang
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i noticed that the latest T-bird "upgrade" is completely new and unusable to me. the result was that I lost ALL my email addresses, current conversations, and more importantly my client database. I went online and got a copy of the V68 and re-installed it, but have found no way to get back all the latest emails.

I have tried most of the solutions, but they always lead to something "..back up your profiles...", but all my previous Profiles are gone and replaced w/ 4 that contain no usable info. I searched for the .mab.bak files as directed in several Help posts, but the nearest I can find is from 6 MONTHS ago and I have hundreds of messages during that 6-month time frame.

Several help ideas came to a halt because there were no such buttons found as in the directions and so had to stop.

So right now, I need to get my address book, recent email contacts and email list back and probably downgrade to V68.

PLEASE HELP ME TO RESTORE MY NEEDED FILES! My business depends heavily on my email and that is definitely not working.

Thank you in advance, Wolfgang

i noticed that the latest T-bird "upgrade" is completely new and unusable to me. the result was that I lost ALL my email addresses, current conversations, and more importantly my client database. I went online and got a copy of the V68 and re-installed it, but have found no way to get back all the latest emails. I have tried most of the solutions, but they always lead to something "..back up your profiles...", but all my previous Profiles are gone and replaced w/ 4 that contain no usable info. I searched for the .mab.bak files as directed in several Help posts, but the nearest I can find is from 6 MONTHS ago and I have hundreds of messages during that 6-month time frame. Several help ideas came to a halt because there were no such buttons found as in the directions and so had to stop. So right now, I need to get my address book, recent email contacts and email list back and probably downgrade to V68. PLEASE HELP ME TO RESTORE MY NEEDED FILES! My business depends heavily on my email and that is definitely not working. Thank you in advance, Wolfgang

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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See https://support.mozilla.org/en-US/questions/1340298