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Search boxes not appearing on Search page

  • 5 replies
  • 1 has this problem
  • 4 views
  • Last reply by rearlclay1

rearlclay1
rearlclay1
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I've been using Thunderbird for many, many years and have now encountered this situation 2 or 3 times. Mysteriously, on rare occasion, the search boxes on the Search page disappear!! I mean the boxes that allow you to select "Subject" or "From" or "Body" etc etc and then supply the search criteria. None of these boxes appear, just a big empty blank box. Has ANYBODY else EVER encountered this? And, if so, what causes it, and what fixes it??? Thank you.

I've been using Thunderbird for many, many years and have now encountered this situation 2 or 3 times. Mysteriously, on rare occasion, the search boxes on the Search page disappear!! I mean the boxes that allow you to select "Subject" or "From" or "Body" etc etc and then supply the search criteria. None of these boxes appear, just a big empty blank box. Has ANYBODY else EVER encountered this? And, if so, what causes it, and what fixes it??? Thank you.

All Replies (5)

rearlclay1
rearlclay1 Question owner
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I can't believe no other Thunderbird user has encountered this! It happened to me again a few days ago and I made a screen copy (attached here).

sfhowes
sfhowes
  • Top 10 Contributor
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Test for a broken layout by running in safe mode (Help/Restart with Add-ons Disabled).

rearlclay1
rearlclay1 Question owner
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OK, I tried safe mode and didn't see any difference. However, this phenomenon is only sporadic. It mysteriously appears, then just as mysteriously disappears. It doesn't happen often, and I haven't seen it now for maybe a week. I can try safe mode again if it happens again --- to see if it disappears in safe mode.

sfhowes
sfhowes
  • Top 10 Contributor
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The Windows version doesn't have 'Choose Folder...'. If you first choose a folder or account, do the filter names then appear?

rearlclay1
rearlclay1 Question owner
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No (btw, my OS is linux) (but I've used Thunderbird on both Windows and linux for a long time and I've had this (fortunately temporary) problem on both - have not noticed any OS difference)