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Blank screen

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  • 1 has this problem
  • 8 views
  • Last reply by Mustangman

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I had to reset my windows 10 computer and now when I downloaded FireFox I et nothin but a blank page when I open it ? It doesn't matter what website I try it's just a blank page ! I have tried refreshing it and it will not restart but when I click on it to restart it saying that it's already running. Sure enough I open task manager and it's running. If I stop it there it just does the same when restarted. Like ground hog day !

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You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox.

See "Visual Studio 2015, 2017 and 2019": support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

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cor-el said

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox. See "Visual Studio 2015, 2017 and 2019": support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Thank You I will give this a shot !

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