Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Blocked by error message

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

ClinicCom
ClinicCom
more options

Help, please! After a computer tech worked on my machine I've been unable to use FF. I have no trouble downloading a file, but when I click on "Run" I get this error message: "Can not create temp folder archive." I can't get beyond that. This may be related to 7-Zip, because that program always pops up with the error message. What should I do?

Howard Lewis

Help, please! After a computer tech worked on my machine I've been unable to use FF. I have no trouble downloading a file, but when I click on "Run" I get this error message: "Can not create temp folder archive." I can't get beyond that. This may be related to 7-Zip, because that program always pops up with the error message. What should I do? Howard Lewis

Modified by cor-el

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is a problem with extracting the Firefox installer in the Windows temp folder.

You can try to delete the Windows Temp folder (%TMP% or %TEMP%).

You can check owner and permissions for the temp folder (%TMP% and %TEMP%) via "Properties -> Security -> Advanced" in the right-click context menu.