Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by ekinast

more options

I am a Thunderbird user for many years. Sin december 1st Thunderbird and Gmail do not connect each other. No problems with Yahho.mail account. I checked all the settings and it's all good. ¿Any idea? Thanks in advance

I am a Thunderbird user for many years. Sin december 1st Thunderbird and Gmail do not connect each other. No problems with Yahho.mail account. I checked all the settings and it's all good. ¿Any idea? Thanks in advance

Chosen solution

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.

more options

Hi, I did the disable/enable of ssl filtering on NOD32, and the connection tried to start. But the problem finally was that Gmail needed to have disabled the Less Secure Apps option. Gmail considers Thunderbird as Non Secure App. I switched off this option and Thunderbird started to work again. Thanks a lot for your help