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Can't connect TB to personal Hotmail

  • 1 reply
  • 1 has this problem
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  • Last reply by sfhowes

gusto93
gusto93
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HI! I dowloaded Thunderbird today for the first time and I can't connect my personal Hotmail account. When I try to complete the process I recive a message saying that the autentication on the server failed because the configuration, the name or the password can be wrong. How can I do? Thank you!

HI! I dowloaded Thunderbird today for the first time and I can't connect my personal Hotmail account. When I try to complete the process I recive a message saying that the autentication on the server failed because the configuration, the name or the password can be wrong. How can I do? Thank you!

Chosen solution

The account should work with outlook.office365.com on port 993 (IMAP) or 995 (POP), SSL/TLS, smtp.office365.com on 587, STARTTLS; authentication = normal password, User Name = email address. POP access has to be enabled in Hotmail settings, and if two-step verification is on the account, an app password must be used in place of the account password.

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

The account should work with outlook.office365.com on port 993 (IMAP) or 995 (POP), SSL/TLS, smtp.office365.com on 587, STARTTLS; authentication = normal password, User Name = email address. POP access has to be enabled in Hotmail settings, and if two-step verification is on the account, an app password must be used in place of the account password.