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Having Trouble Loading eBay on Firefox since July or August

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  • 1 has this problem
  • 9 views
  • Last reply by jcg8874

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Is anyone else having trouble with eBay? Since about July, when I go to eBay on Firefox, it comes up with an HTML version of the site. I can load eBay on Safari but it is not as good. I don't want to download an install Google Chrome. Any help would be greatly appreciated. Thanks!

Is anyone else having trouble with eBay? Since about July, when I go to eBay on Firefox, it comes up with an HTML version of the site. I can load eBay on Safari but it is not as good. I don't want to download an install Google Chrome. Any help would be greatly appreciated. Thanks!

Chosen solution

Yes, a lot of other users have had issues with eBay specifically. I'm not sure if it's an update they made to their website or something that Firefox changed about the Enhanced Tracking Protection (ETP) system, but Firefox is probably blocking the website's style code from loading, which is what's giving you the very horrible website appearance.

If you disable ETP on the eBay website, it should fix the appearance for you. See Enhanced Tracking Protection in Firefox for desktop for more information on how to do that.

Hope this helps.

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Chosen Solution

Yes, a lot of other users have had issues with eBay specifically. I'm not sure if it's an update they made to their website or something that Firefox changed about the Enhanced Tracking Protection (ETP) system, but Firefox is probably blocking the website's style code from loading, which is what's giving you the very horrible website appearance.

If you disable ETP on the eBay website, it should fix the appearance for you. See Enhanced Tracking Protection in Firefox for desktop for more information on how to do that.

Hope this helps.

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Thank you so much, that actually did the trick. So simple, yet for me so elusive. I would never have guessed that might be the issue. Thanks again!