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Thunderbird freezes after opening. Just completed windows 10 update.

  • 4 replies
  • 2 have this problem
  • 7 views
  • Last reply by svlad2009

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I applied the latest Windows 10 update to my Dell laptop, three or four days ago. Since then when I open Thunderbird, it comes alive fetches mail, tells me I have new messages then freezes. I can't interact with it in anyway. When I check running processes in the Task Manager, Windows sees that is open but doesn't think it is non-responsive, it just lists it as not using any processing power. I am 95% sure my T-bird was up to date before all this. It usually is. I have not installed or changed anything else. I have the pgp plug-in and I believe I have a conversations plug-in installed. Any help is greatly appreciated. I have a lot of mail accounts and really do not want to have to reinstall. Thank you.

I applied the latest Windows 10 update to my Dell laptop, three or four days ago. Since then when I open Thunderbird, it comes alive fetches mail, tells me I have new messages then freezes. I can't interact with it in anyway. When I check running processes in the Task Manager, Windows sees that is open but doesn't think it is non-responsive, it just lists it as not using any processing power. I am 95% sure my T-bird was up to date before all this. It usually is. I have not installed or changed anything else. I have the pgp plug-in and I believe I have a conversations plug-in installed. Any help is greatly appreciated. I have a lot of mail accounts and really do not want to have to reinstall. Thank you.

All Replies (4)

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In safe mode with no add-ons is it the same? To enter in safe mode click the shift button when you open the app

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It happens to me in WIN 7 as well

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Booting into safe mode, slows down the process. It takes longer to get there but it still freezes up as before. I just applied the new Windows update, hoping that would help, it did not. Sigh. Thanks for your thoughts.

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ariel1 said

Booting into safe mode, slows down the process.

Now windows safe mode but Thunderbird safe mode - as I've wrote above hold shift button on your keyboard when you launch Thunderbird software