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Logins and Passwords are not Syncing

  • 4 replies
  • 1 has this problem
  • 334 views
  • Last reply by RedAISkye

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I've already tried removing master password from both my Windows and Android Firefox but logins and passwords are still not syncing in the Android Firefox.

I've already tried removing master password from both my Windows and Android Firefox but logins and passwords are still not syncing in the Android Firefox.

Chosen solution

I solved this issue myself by clearing all private data via the app, disconnecting my Firefox account from Firefox Android, connecting my Firefox account back and then syncing, it successfully synced all of my passwords, setting up the Master Password on Firefox Android caused this issue so I'm not able to set the Master Password now so please fix this bug.

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All Replies (4)

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Hi

Do you have passwords set to sync in the settings of your Firefox Account on both devices?

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Seburo said

Hi Do you have passwords set to sync in the settings of your Firefox Account on both devices?

Yes, I have manually tried to sync them as well.

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Can the developers look into this bug?

I've noticed that new passwords I add are syncing but the old ones never sync.

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Chosen Solution

I solved this issue myself by clearing all private data via the app, disconnecting my Firefox account from Firefox Android, connecting my Firefox account back and then syncing, it successfully synced all of my passwords, setting up the Master Password on Firefox Android caused this issue so I'm not able to set the Master Password now so please fix this bug.