Search Support

locked out! downloaded firefox up date, twice. then re-started my computer. still get msg "browser" outdated!!! each time i try to get into email or another site!!! please help me

  • 3 replies
  • 1 has this problem
  • 11 views
  • Last reply by FredMcD

more options

AS I STATED ABOVE I DOWNLOADED FIREFOX UPDATE 59 SOMETHING TWICE! EVERY TIME I TRY TO GO TO A WEB SITE---I GET THE MSG FIREFOX IS OUTDATED!!!!

I EVEN RESTARTED MY COMPUTER.

WHAT CAN I DO???

LYN

All Replies (3)

more options

Hi Lynbgram, glad to see you in Mozilla Support Forum.

As you have stated above that you are downloading Firefox update 59 something. But, the browser has recently released its new update version 76.0.1. so,that's why you got the message that your version is outdated. Try with this link Firefox 76.0.1 .

If it doesn't solved your problem, then feel free to contact us in reply section. Thank you for raising your question in Mozilla Support Forum.

Helpful?

more options

You seem to be on Windows XP according to the System Details list and the latest Firefox version for this platform is Firefox 52.9.0 that you already have, so you are stuck with this outdated version.

If you aren't on Windows XP then make sure you do not run Firefox in compatibility mode. Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

Helpful?

more options

Type about:preferences#advanced<enter> in the address bar. Under Advanced, Select Update.

[v56+]; Type about:preferences#general<enter> in the address bar. Select Update.

Check the settings. "Never check for updates (not recommended: security risk)"

Also turn off Use a background service to install updates

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.