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Put TB on new system, synchronized, but not all unopened messages appeared.

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I've been using TB for several years. My old system died, leaving about 500+ unopened emails on the mail server. When I installed TB on the new system, it only retrieved new messages after the time of install. None of the older messages or the ones from the Sent folder were retrieved.

However, the new install DID recognize the 4646 emails in the Trash folder. How do I retrieve those other emails?

Dave

I've been using TB for several years. My old system died, leaving about 500+ unopened emails on the mail server. When I installed TB on the new system, it only retrieved new messages after the time of install. None of the older messages or the ones from the Sent folder were retrieved. However, the new install DID recognize the 4646 emails in the Trash folder. How do I retrieve those other emails? Dave