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Firefox shuts down on start up also in safe mode

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  • Last reply by FredMcD

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Crash ID: bp-ad9618ee-6c46-4c13-ae28-b9dca0200512

Windows 10 Pro Firefox 76.0.1

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bp-ad9618ee-6c46-4c13-ae28-b9dca0200512 Crash Report Not Found

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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