This thread was archived. Please ask a new question if you need help.
Firefox shuts down on start up also in safe mode
Crash ID: bp-ad9618ee-6c46-4c13-ae28-b9dca0200512
Windows 10 Pro Firefox 76.0.1
All Replies (1)
bp-ad9618ee-6c46-4c13-ae28-b9dca0200512 Crash Report Not Found
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support