Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

incorrect email addresses in Address book, possibly from a "chat" entry.

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by PSikes

PSikes
PSikes
more options

An incorrect email address for my wife causes problems every time I reply to one of her emails, and the address auto-fills from my address book. I've deleted it from my address book several times, only to have it reappear. I The "bad" email (the syntax contains quotation marks and an extra bracket (><) in the address, causing any email using it as a recipient to immediately generate an error-bounceback upon sending). I'm trying to figure out where it comes from, and how it gets auto-entered back into my address book. I think it originates from a "chat" address, of hers. At least that's where it's showing up in my address book.

Can anybody help me troubleshoot this, and eliminate it?

An incorrect email address for my wife causes problems every time I reply to one of her emails, and the address auto-fills from my address book. I've deleted it from my address book several times, only to have it reappear. I The "bad" email (the syntax contains quotation marks and an extra bracket (><) in the address, causing any email using it as a recipient to immediately generate an error-bounceback upon sending). I'm trying to figure out where it comes from, and how it gets auto-entered back into my address book. I think it originates from a "chat" address, of hers. At least that's where it's showing up in my address book. Can anybody help me troubleshoot this, and eliminate it?

All Replies (2)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Did you delete the incorrect address from all address books that autocomplete scans, including Collected Addresses?

PSikes
PSikes Question owner
more options

@sfhowes, I did. I used the search function in the Address Book, for "All Address Books". If it comes back, I'll have to try figure out which of her devices is sending it, I think.