Lockwise doesn't remember new login data, even when entered manually, it's gone after restarting Firefox.
Recently Lockwise simply stopped to remember any new login data. I'd add a new account (tried manually and via the pop-up), go to about:logins, it's there. I revisit the site I just added my account for, it autofills the login data and everything works. Then if I restart Firefox, the data is gone. Old entries are unaffected by this, only newly added accounts disappear that way. Since I can't remember making any major changes to Firefox I'm quite confused by this behavior.
Chosen solution
Firefox stores login data in logins.json in the profile folder, so it is possible that there is a problem with updating this file if you can't save a new login.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Folder/Directory:
Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder - https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
All Replies (2)
Chosen Solution
Firefox stores login data in logins.json in the profile folder, so it is possible that there is a problem with updating this file if you can't save a new login.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Folder/Directory:
Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder - https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
cor-el said
Firefox stores login data in logins.json in the profile folder, so it is possible that there is a problem with updating this file if you can't save a new login.
Disabeling the write-protection of the file (Windows) apparently fixed the problem. Thank you very much (y)