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WSJ app cant use FF to authenticate, yet works with Chrome.

  • 3 replies
  • 3 have this problem
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  • Last reply by Paul

bga123
bga123
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When you use the Wall Street Journal Android app to log in and read a story. It passes a URL to Firefox. Which Firefox cannot seem to process. . This happens with all websites. If I clear the default setting on Firefox And try again. Wall Street Journal authenticates properly The error that is returned by Wall Street Journal appears in a Firefox browser window. So it seems to be sending it to the default browser app. When all defaults for browsers are cleared and it uses Chrome by default. Then the request processes. Completion

When you use the Wall Street Journal Android app to log in and read a story. It passes a URL to Firefox. Which Firefox cannot seem to process. . This happens with all websites. If I clear the default setting on Firefox And try again. Wall Street Journal authenticates properly The error that is returned by Wall Street Journal appears in a Firefox browser window. So it seems to be sending it to the default browser app. When all defaults for browsers are cleared and it uses Chrome by default. Then the request processes. Completion
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All Replies (3)

Paul
Paul
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Hi

I do not have a WSJ account to test this fully, but you should be able to view that site from within Firefox Preview and view and read articles there, without having to use the dedicated app.

bga123
bga123 Question owner
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Thanks for your reply. Yes your suggesting is what I've been don't to I can get this issue addressed. It's rather inconvenient though as I typically want to just open the interesting notifications directly via the link (which works with Chrome) rather than open browser, navigate to site, search story, then open link.

Paul
Paul
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Hi

I believe that our developers are working on this issue and should have it fixed very soon.