Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

stuck in "support" can't get back to my computer screen?? How to I exit support?

  • 1 reply
  • 0 have this problem
  • 3 views
  • Last reply by user633449

islandgypsy01
islandgypsy01
more options

On an old Dell laptop. Did Firefox change in the last two weeks? Used it fine two weeks ago. What is this "monitor" etc etc. Can't get past it. Set up account and got the code. When I entered it, activity and then it said error, we will get back to you or try again in a little while.???? No word from "them" in 30 minutes....waiting?

On an old Dell laptop. Did Firefox change in the last two weeks? Used it fine two weeks ago. What is this "monitor" etc etc. Can't get past it. Set up account and got the code. When I entered it, activity and then it said error, we will get back to you or try again in a little while.???? No word from "them" in 30 minutes....waiting?

All Replies (1)

user633449
user633449
more options

Can you please give a bit more detail as to what is going wrong? Perhaps a screenshot?