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Since TB 60.9.1 Update, formerly working Outgoing SMTP mail.waitrose.com login now failing .

  • 5 replies
  • 1 has this problem
  • 4 views
  • Last reply by Ian Bell

Ian Bell
Ian Bell
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How should I fix this? Install 60.9.0 and disable updates? TIA.

How should I fix this? Install 60.9.0 and disable updates? TIA.

All Replies (5)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Does waitrose use Oauth to authenticate? If not, then I would not expect reverting to 60.9.0 to help - because Oauth is the only patch in 60.9.1.

Unless ... some other product is interfering, then going back might help.

Ian Bell
Ian Bell Question owner
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I don't know what waitrose uses. I think it is actually John Lewis under a relay.

Ian Bell
Ian Bell Question owner
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I installed 60.8.1 but this has not fixed the problem. I don;t undertand why this has suddenly stopped working. Nothing has changed apart from the TB update.

christ1
christ1
  • Top 25 Contributor
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https://support.mozilla.org/kb/cannot-send-messages

Ian Bell
Ian Bell Question owner
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Before I tried resetting SMTP server or creating new account, waitrose login started working again. No TB Updates so problem must have been at Waitrose server despite tech support assuring me no issues.