X
Tap here to go to the mobile version of the site.

Support Forum

Why some bank website don't work properly in Firefox?

Posted

Many bank websites, specially government bank websites face difficulty in firefox. Some times because of javascript and some times because of flashplayer. Why it happens ?

Many bank websites, specially government bank websites face difficulty in firefox. Some times because of javascript and some times because of flashplayer. Why it happens ?
Quote

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.120 Safari/537.36

More Information

Andrew
  • Moderator
321 solutions 4047 answers

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. (Firefox 57 and above) Click the Library button 57 library icon and choose History.
    (Click the menu button New Fx Menu and choose History in older Firefox versions.)
  2. In the History menu, choose "Clear Recent History...".
  3. Under "Time range to clear", select "Everything".
  4. Now, click the arrow next to Details to toggle the Details list active.
  5. From the details list, check Cache and Cookies and uncheck everything else.
  6. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.


Items may also not appear on certain pages due to Content blocking. Please visit the linked article to learn more about content blocking and how to disable it per website or locally.

Did this fix your problems? Please report back to us!

Thank you.

Hello, Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: ''This will log you out of all sites you're logged in to.'' To clear cache and cookies do the following: #('''Firefox 57 and above''') Click the Library button [[Image:57 library icon]] and choose History.<br>(Click the menu button [[Image:New Fx Menu]] and choose History in older Firefox versions.) #In the History menu, choose "Clear Recent History...". #Under "Time range to clear", select "Everything". #Now, click the arrow next to Details to toggle the Details list active. #From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else. #Now click the "Clear Now" button. Further information can be found in the [[Delete browsing, search and download history on Firefox]] article. ---- Items may also not appear on certain pages due to [[Content blocking]]. Please visit the linked article to learn more about content blocking and how to disable it per website or locally. Did this fix your problems? Please report back to us! Thank you.
Was this helpful to you?
Quote
cor-el
  • Top 10 Contributor
  • Moderator
17529 solutions 158489 answers

Helpful Reply

Do you have the Shockwave Flash plugin installed in Firefox ?

You can check the version of the currently installed Flash plugin here:

You can download the latest NPAPI Flash plugin for Firefox on this page.

Make sure to remove a checkmark for including unwanted additional software.


If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows the shield icon at the left end of the location/address bar in case Content Blocking is blocking content.

  • click the shield icon for more details and possibly disable the protection

You can check the Web Console about what content is blocked

Do you have the Shockwave Flash plugin installed in Firefox ? You can check the version of the currently installed Flash plugin here: *https://www.adobe.com/software/flash/about/ *https://helpx.adobe.com/flash-player.html You can download the latest NPAPI Flash plugin for Firefox on this page. *https://get.adobe.com/flashplayer/otherversions/ Make sure to remove a checkmark for including unwanted additional software. ---- If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content. *make sure your extensions and filters are updated to the latest version *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems Firefox shows the shield icon at the left end of the location/address bar in case Content Blocking is blocking content. *click the shield icon for more details and possibly disable the protection You can check the Web Console about what content is blocked *"3-bar" menu button or Tools -> Web Developer *https://support.mozilla.org/en-US/kb/content-blocking
Was this helpful to you? 1
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.