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Since I changed the passwords on my three Gmail accounts (accepted in webmail and on my iphone) Thunderbird keeps coming back with a 'password not accepted' msg

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  • Last reply by christ1

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Just this, really. I try to login via thunderbird and it keeps telling me my password is incorrect. I can use other mail clients to login, but I prefer the layout of thunderbird, plus I have all my old folders and emails stored there! Not sure what else I can do? I keep seeing responses to other, similar problems mentioning the servers, but surely that would mean I couldn't login with any client? (Sorry if I'm being obtuse!) If there is a very techy solution, please can you spell it out so an idiot (me!) can understand. Thank you if you'e got this far!

Just this, really. I try to login via thunderbird and it keeps telling me my password is incorrect. I can use other mail clients to login, but I prefer the layout of thunderbird, plus I have all my old folders and emails stored there! Not sure what else I can do? I keep seeing responses to other, similar problems mentioning the servers, but surely that would mean I couldn't login with any client? (Sorry if I'm being obtuse!) If there is a very techy solution, please can you spell it out so an idiot (me!) can understand. Thank you if you'e got this far!

Chosen solution

What is your account type - POP or IMAP?

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All Replies (4)

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Hi Thunderbird needs to know the new password for the accounts - when you change it on Gmail, you need to change Thunderbird to use the same new password that you use in webmail. If you had just one Gmail password - just enter the new password at the Thunderbird prompt. As you have several, try this - https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb I hope that helps, Agnes

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Chosen Solution

What is your account type - POP or IMAP?

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Thank you but I’ve tried using the new password (obviously!)

It’s ‘pop’, in response to the other reply.

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With POP you'll need to 'allow less secure apps' in your Google settings. https://support.google.com/accounts/answer/6009563