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Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors.

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Toad-Hall

Whytewold
Whytewold
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What totally frustrate me is that when the email do not end up in the sent folder we are unable to view what we sent . Why is this happening and when is this problem going to get fixed ... I am worried that if I restall thunderbird all my emails are gone ...

So how do I get this problem fixed

Thank you

Raymond

What totally frustrate me is that when the email do not end up in the sent folder we are unable to view what we sent . Why is this happening and when is this problem going to get fixed ... I am worried that if I restall thunderbird all my emails are gone ... So how do I get this problem fixed Thank you Raymond

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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This info assumes you are using an IMAP mail account, please state if you are using POP.

Double check you have subscribed to see imap server 'Sent' folder. Subscribe again to see it.

  • Right click on imap mail account in Folder Pane and select 'Subscribe'
  • Click on 'Refresh' button
  • Select /Highlight the Sent folder or whatever the server sent folder is called eg: 'Sent Mail' or 'Sent'
  • click on 'Subscribe'
  • click on 'OK'


Then check the account setting:

  • Right click on imap mail account in Folder Pane and select 'Settings'
  • Select 'Copies & Folders'
  • Select 'Place a copy in'
  • Select 'Other' and choose the 'Sent folder on imap mail account.
  • click on 'OK'
  • Restart Thunderbird.

Modified by Toad-Hall