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convert email to event, an attachment is not transferred

  • 1 reply
  • 1 has this problem
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  • Last reply by brrrknee

brrrknee
brrrknee
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Very simple, an email I have to handle next Monday, has an important attachment.

I wanted to set it as an event to make sure I don't miss it. However there is no means to tell the convert dialog "to/ not to" include the attachment- the 'attachment' tab is empty, so it's wrong by that time. Thus no attachment ends up in the event.

This should work -the attachment should show on the attachment tab and end up in the event by default.

I tried searching the forums/Qs, but it ended up with near 1,000 hits with the general same phrase as the subject! Thank you!

Very simple, an email I have to handle next Monday, has an important attachment. I wanted to set it as an event to make sure I don't miss it. However there is no means to tell the convert dialog "to/ not to" include the attachment- the 'attachment' tab is empty, so it's wrong by that time. Thus no attachment ends up in the event. This should work -the attachment should show on the attachment tab and end up in the event by default. I tried searching the forums/Qs, but it ended up with near 1,000 hits with the general same phrase as the subject! Thank you!

All Replies (1)

brrrknee
brrrknee Question owner
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Also: After created, and while initial create dialog is open in Lightning calendar, attachment tab and the attach button are disabled. I cannot copy/ drop the attachment into the initial create dialog nor into dialog after it had been created; the attach button/ attachment tab are still disabled.