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Never Mind....I solved it! when loading profile to new computer thunderbird can't find profiles

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  • 1 has this problem
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  • Last reply by Matt

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i copied the old profiles to both local and roaming folders and removed the new profiles but now when i install thunderbird it says the profile is missing and i can't figure out how to start over fresh. have uninstalled and reinstalled to no avail. i looked at other questions with this problem but those solutions didn't seem to work.

The profiles.ini file was pointing to the wrong place...my fault!

i copied the old profiles to both local and roaming folders and removed the new profiles but now when i install thunderbird it says the profile is missing and i can't figure out how to start over fresh. have uninstalled and reinstalled to no avail. i looked at other questions with this problem but those solutions didn't seem to work. The profiles.ini file was pointing to the wrong place...my fault!

Modified by susanowm2

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The location for the profile is the roaming folder. There might be some odd things Thunderbird stores in the local appdata, but a profile should not be located there.