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I get "incorrect password" when trying to login to firefox in android

  • 2 replies
  • 1 has this problem
  • 45 views
  • Last reply by wstan101
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wstan101
wstan101

Firefox will not recoginze my password on Android 7.1 phone however it is recognized on my PC, do I need two different passwords? I keep receiving "Incorrect password" message on phone when it is correct. Thank you

Firefox will not recoginze my password on Android 7.1 phone however it is recognized on my PC, do I need two different passwords? I keep receiving "Incorrect password" message on phone when it is correct. Thank you

All Replies (2)

Jabster28
Jabster28

Hello, have you tried resetting the password on your mobile device? Please respond with details on what happens after that. -Justyn

wstan101
wstan101 Question owner

Hi, thank you for the reply, I should have mentioned I am trying to log into sync on my android phone. Are firefox account and sync account passwords different?